RP best offshore site–UK
Manila Times
The Philippines was recently cited by the National Outsourcing Association of the United Kingdom as the Best Offshoring Destination of the Year during its fourth annual award ceremony in London.
The country bagged the award based on a detailed 23-page document submitted by Team Europe—an initiative led by the European Chamber of Commerce of the Philippines and the Business Processing Association of the Philippines.
Team Europe project leader Stephanie Weber said the recognition is a breakthrough for the country’s business process outsourcing industry as it tries to gain wider acceptance in the European market.
“British companies over the past few years have become increasingly aware of the potential of the country’s BPO industry. We are now looking at introducing the Philippines further to western European countries,” Weber said.
Among the big British companies that have already outsourced their operations in the Philippines include HSBC Holdings plc, LogicaCMG Global Service Delivery Center, Mysis Banking System Inc., and Shell Shared Services.
Weber said the country is an ideal BPO destination owing to its huge manpower resource, robust government incentives, developed telecommunication infrastructure, low cost office space, and strategic location in the region.
By 2010, the local BPO industry is expected to corner 10 percent of the world market with revenue of over $12 billion from animation, back office, customer care, digital content, engineering design, legal and medical transcription, and software development services.
–Katrina Mennen A. Valdez
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