philippine news

Jun 13, 2007

ICT: Ray of light or labor rut?

Lakambini Sitoy, Villy Cabuag, Ruth Fernandez-Yap
Manila Times

A woman in Stony Point, upper New York State wants to file an insurance claim for some property damaged by fire. She dials the same number of digits she would use to ring the plumber in the same town and is instantly connected to a pleasant female voice who introduces herself as Becky. Beneath the well-modulated tones there is just a hint of foreign accent, but the Stony Point claimant does not notice this. What she does…

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