Feb 8, 2009
by Joel dela Torre
from People’s Journal
MARKING the United Nations Day for Women and International Peace today, the Commission on Human Rights called on government to improve protection and programs for the rights… Read the rest
Dec 24, 2008
Cebu Daily News
CEBU CITY, Philippines – Eight call center workers who lost their jobs a few days before Christmas have filed a complaint of illegal dismissal against the company before the National Labor Relations Commission in Central Visayas (NLRC-7).… Read the rest
Dec 14, 2008
Jerome Aning
Philippine Daily Inquirer
MANILA, Philippines–Despite the lingering global economic crisis, major Philippine business process outsourcing (BPO) providers, mostly contact center operators, have been aggressively recruiting new staff, a labor group said on Sunday.
According to… Read the rest
Dec 1, 2008
Mary Ann Ll. Reyes
Philippine Star
The 25 leading operators of contact centers in the Philippines reported P68.5 billion or $1.67 billion in aggregate revenues in 2007.
According to Catanduanes Rep. Joseph Santiago who chairs the House information and… Read the rest
Nov 23, 2008
Jeffrey M. Tupas
Inquirer.net
CAGAYAN DE ORO CITY, Philippines–Small players in the call center industry here are losing their employees due to aggressive poaching by dominant players in the business process outsourcing industries of Cebu and Manila.
Engr.… Read the rest
Nov 20, 2008
Lawrence Casiraya
INQUIRER.net
MANILA, Philippines — The Commission on Information and Communications Technology (CICT) assured jobs will be forthcoming for nearly 900 ex-workers of call center firm Advanced Contact Solutions (ACS).
In an earlier statement, Trade Union Congress of… Read the rest
Nov 11, 2008
Lawrence Casiraya
INQUIRER.net
Editor’s Note: Updated to correct figures in the story.
MAKATI City, Philippines – India’s Essar Group said it has completed its merger with US-based contact center firm PeopleSupport including operations in the Philippines.
The acquisition first… Read the rest
Nov 11, 2008
Lawrence Casiraya
INQUIRER.net
MAKATI City, Philippines – India’s Essar Group said it has completed its merger with US-based contact center firm PeopleSupport including operations in the Philippines.
The acquisition first announced in August was valued at approximately $250 million… Read the rest
Oct 16, 2008
Anna Valmero
INQUIRER.net
MANILA, Philippines – Business process outsourcing firm APAC Customer Services Inc. is investing P100 million for a call center branch in Leyte, which will house up to 1,000 employees.
Located at the Leyte Academic Center (LAC)… Read the rest
Oct 12, 2008
Steven Music
CNET News
People who listen to MP3 players for only five hours a week at a high volume may be doing permanent damage to their hearing.
A team of nine experts on the European Union’s Scientific Committee… Read the rest